Excuse my ignorance, I have lived in the UK for 8 years however I still don't know how to refer to a black person, as I came from a country where racism was not an issue.
Some agency called me last week and I was trying to explain to the person over the phone that I had visited them a few days prior to his phone call and I had been served by one of his colleagues, he insisted on knowing the name of that person and I couldn't remember the name so I said it was the black guy. I could tell that it was not appropriate or maybe he just didn't like the way I described his colleague.
Should I have said "dark"? "tanned"? or what exactly? I can't think of saying black American (I hear that lots on TV) as I live in the UK and nobody is American. Also I don't know what to add to the word "Afro" to make the equivalent of "black".
I have asked a friend who isn't a native speaker either and she only confused me more by saying that I can't even call a blackboard that name any more but it has to called "whiteboard" in order not to offend black people.
Answer
In the UK, black person is the usual way to describe someone of African or Caribbean ethnic background and I wouldn't expect it to be taken as offensive. Referring to someone as a black (as a noun) would be offensive.
Referring to someone as the black guy could conceivably be interpreted as a little disrespectful if you might have been expected to call them by name, depending on the context. In your specific example you could have said I don't remember your colleague's name but he's black, if that helps? and I wouldn't expect anyone to be upset by that form of words.
Your friend is either misinformed or engaging in propaganda against perceived "political correctness". Stories about the word "black" being banned in some context or other pop up in the tabloid press with depressing regularity but invariably turn out to be untrue or misreported.
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